Frequently asked questions
Everything people ask before booking
Real questions from Portland-area homeowners and facility managers, answered the way we would answer them at your kitchen table.

No. Rain rinses loose dust but leaves pollen film, bird droppings, and mineral spots bonded to the glass. In the Portland metro, panels still lose efficiency between storms. A de-ionized water cleaning removes what rain cannot and dries spot-free.
It depends on buildup, shading, and conditions, so we never promise a fixed number. Pollen, dust, and droppings quietly cost most systems a measurable share of output every year. We document the difference with before and after photos, and one client’s monitoring data is published on our results page.
Once a year is the right baseline for most Portland-area homes, ideally after spring pollen season. Arrays near trees, highways, or farmland benefit from a semiannual schedule. We recommend a plan after seeing your specific site.
We use soft, panel-rated brushes and pure de-ionized water, with no harsh chemicals and no abrasive pressure. This is the approach panel manufacturers recommend for routine maintenance.
De-ionized water has its minerals removed, so it absorbs grime and dries without spots or streaks. Tap water leaves mineral deposits that scatter light and create new film on the glass. Pure water is the professional standard for solar glass.
No. Our cleaning is chemical-free: pure de-ionized water and soft brushes only. Nothing harsh touches your panels, your roof, or your landscaping, and nothing is left behind.
Every quote is free, in writing, and based on your panel count, roof pitch, and access. Residential pricing scales with array size; commercial work is quoted per site. Request yours and you will have an exact written number before any work begins.
Yes. We service rooftop commercial arrays, large ground-mounted systems, and tracker installations, including multi-thousand-panel projects. Commercial work includes before/after photo documentation, a visual inspection, and a full written report, with access and safety planning.
We are based in Sherwood and serve the greater Portland metro, including Tigard, Tualatin, Beaverton, Lake Oswego, West Linn, Wilsonville, Hillsboro, Oregon City, and surrounding communities. Commercial projects are scheduled across Oregon.
Tap Book Now anywhere on this site, pick your service, and send your name and phone number. You will get a free written quote, and we schedule around your calendar. You can also call or text (971) 226-2519.
Side by side
Two comparisons worth seeing
Rain vs. professional de-ionized cleaning
| Comparison | Rain alone | Professional DI cleaning |
|---|---|---|
| Loose dust | Rinses some of it | Removed completely |
| Pollen film | Stays bonded to the glass | Lifted with soft, panel-rated brushes |
| Bird droppings | Mostly left behind | Removed |
| Mineral spots | Not removed | Removed, and pure water dries spot-free |
| End result | Panels keep losing efficiency between storms | Before and after photo documentation on every job |
Tap water and a garden hose vs. de-ionized pure water
| Comparison | Tap water, garden hose | De-ionized pure water |
|---|---|---|
| Mineral content | Carries dissolved minerals | Minerals removed |
| On the glass | Leaves deposits that scatter light | Absorbs grime, leaves nothing behind |
| Drying | Spots and streaks | Dries spot-free, no toweling |
| Over time | Builds new film on the glass | No residue left behind |
Free quotes, in writing
Still have a question?
Call or text us, or open the booking panel and ask in the notes field. We answer everything.